New Director of Sales & Marketing announcement at Grand Hyatt Guangzhou

A new Director of Sales & Marketing has been announced at Grand Hyatt Guangzhou. Ms. Zoe Zou, who comes from Guangzhou, will be responsible for hotel sales, marketing strategies and communications.

Ms. Zoe Zou began her career in the Front Office at The Garden Hotel Guangzhou in 1994. After persistently outstanding performance, Zoe was promoted several times and eventually took charge of Front Office. In 2000, Zoe decided to take on a new challenge in her career path, exploring new horizons in Sales & Marketing. She picked up very fast thanks to her great strain capacity and strong curiosity for new knowledge. In 2009, she gained her first Director of Sales & Marketing role. Afterwards, she worked as DOSM at different well-known hotels, such as Langham Place, Guangzhou and Marriott Guangzhou Tianhe where she led the S&M team to achieve incredible performance.

Zoe participated in the Professional Development Program of Cornell University, School of Hotel Management and her major is hotel marketing, business management and marketing strategies. During that period, she shared thoughts and new ideas with talents from all over the world. As a successful hotel professional, Zoe is passionate about her work since day one. “I am positive, straightforward and curious always. Every single day can be a completely new adventure when we learn more about the world around us, and I love it.” Zoe said.

Zoe is a great leader and she cultivates many elite salespeople. From her perspective, successful salespeople should be open-minded, empathetic and perceptive. They could understand different requests of customers and propose efficiently to meet their needs. In addition, time management is one of the most important factors to lead to success.

Zoe enjoys reading, great food, gathering with friends and traveling around the world in her leisure time. She also likes to adventure, the skydiving at 15,000 feet over New Zealand became one of the best memories in her life.

With her spirit of exploration, excellent leadership skills and humility, Zoe will thrive in leading the team to expand more outstanding business and achieve greater success.

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Ms. Zoe Zou, Director of Sales & Marketing, Grand Hyatt Guangzhou



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